Got a question about something you've read on this site, spotted an error, or just want to send general feedback? We'd genuinely like to hear from you. This page covers how to reach us, what's useful to include in your message, and — just as importantly — what kind of questions we actually can't help with, since we're an independent information resource rather than the Mr Green support team.
Our Support Email
The best way to reach us is by email at [email protected]. We try to work through messages in the order they arrive, and while we can't promise an exact response time, we do read everything that comes in. If your question is time-sensitive — for example, something related to an active account, a pending withdrawal, or a bonus that's about to expire — you'll get a far faster answer by going directly to Mr Green's own official support channels rather than waiting on us, since those matters sit entirely outside what a guide site like this one can access or influence.
Irish player checklist: review the official Mr Green information on support contact options before you make a decision.
Check current eligibility, account rules and player protections for players in Ireland rather than relying on old claims.
Availability and conditions around support contact options can change, so the live Mr Green terms are the source to use.
Before You Get in Touch
To help us answer properly on the first reply, it's worth including a few basics in your message: which page you're writing about (a link or the page title helps), a clear description of the question or issue, and, if you spotted something factually wrong, what you believe the correct information should be along with where you found it. We're not able to look into individual player accounts, verify deposits or withdrawals, or intervene in disputes with the operator — those requests need to go through Mr Green's own customer support, since we simply don't have access to any account-level systems or player data.
If Mr Green lists an offer connected with support contact options, check eligibility, expiry, wagering and withdrawal rules before opting in.
What People Usually Write In About
Most of the messages we receive fall into a handful of categories. Some readers write in because they've noticed outdated information, such as a detail about the platform that's since changed, and we appreciate corrections like that — accuracy matters more to us than being first to publish something. Others get in touch with general questions about how online casinos and sportsbooks tend to work, which we're happy to answer in general terms, while being clear that we can't speak for Mr Green's specific current terms. We also occasionally hear from readers who are concerned about their own gambling habits or those of someone close to them; if that's you, please see our responsible gambling page for guidance and support contacts appropriate for Ireland, since that's a subject worth taking seriously rather than handling casually over email.
A Note on Privacy
Anything you send us is handled in line with our privacy policy — we use your email address only to reply to your message, we don't add you to any marketing list without asking first, and we don't share your details with Mr Green or any other third party. Please avoid sending sensitive information such as passwords, ID documents or full card numbers by email; no legitimate support channel, ours included, should ever need those details sent that way.
Not the Official Mr Green Support
Worth repeating clearly: this contact form and email address belong to this independent guide, not to Mr Green as a company. If you need help with an actual Mr Green account — logging in, a deposit that hasn't shown up, a bonus query, or account verification — the fastest and only reliable route is the official Mr Green website's own support section, reached through the links we provide elsewhere on this site.
Use the official site to confirm the current rules for players in Ireland.